Feb 21, 2017

To The Management of ===================,

On the day of February 20th, 2017, some time between 7:00 am and 2:00 pm, the heat at =============== was apparently completely shut off, building wide. As of the morning of February 21st, there is neither heat in my apartment on the fourth floor nor is there any heat in the foyer.

As you are no doubt aware, provincial legislation on this topic states that heat is an essential service that must be provided from Sept 1 to June 1. As a tenant, I consequently expect to be able to access the heat in my apartment, at will, over this period, as that is what I am legally entitled to.

I do not believe that this was an accident, but rather a cost-saving mechanism.

As such, you have 24 hours to obey the provincial law before I file the appropriate paperwork at the Landlord and Tenant Board, seeking an order that you obey the law along with a pro-ration of my february rent for services not rendered.

Should the situation arise again, I will jump immediately to litigation.

While I do not seek conflict, I cannot accept a management decision to turn the heat off when it is barely 15 degrees outside, given that this is causing me great discomfort and it is simply blatantly illegal to do so. I am concerned about the implications of this policy in the spring and fall. To avoid further conflict, please simply obey the law, moving forwards.