Thursday, April 28, 2016
shit hillary said vol 43
“Adults are not fulfilling their responsibility to talk to young people about the future, about how they should view their lives, about self-discipline and other values they should have. It’s not birth control, but self-control.”
at
16:14
Location:
Windsor, ON, Canada
sewer blockage
jessica
hi.
there's a really severe sewer blockage somewhere around my unit that seems to have clicked in overnight. i know that's vague, but i don't actually know where the blockage is. but, i do know that, the last time i had a block like this (two years ago), the eel company told me that the block was probably off the property and the city should have taken care of it. the toilet is currently inoperable due to the block [it takes ten minutes to drain and takes nothing with it].
i will have to call my landlord. but, i'm just wondering what the process is in getting the city to clear it's side of the lines, in case that's what the issue is (as i think it is).
i live at 805 marion.
311
Good Afternoon,
Thank you for your email.
The City of Windsor offers an eeling program, I would suggest contacting the Public Works Maintenance Department immediately to schedule an appointment. Public Works maintenance can be reached at 519-255-6326. I have also provided The City of Windsor Eeling Program Link:
http://www.citywindsor.ca/residents/maintenanceandfieldservices/Sewers-/Pages/Eeling-Program.aspx
Thank you for using the City of Windsor 311 services.
(phone call made)
jessica
hi.
i have contacted them, and they are offering the eeling service at a charge that i can't place on the property owners without their consent. but i want to be clear that i believe that the blockage is not on the property - that it is in the actual sewer, and is a combination of things like coffee cups, tree branches and other trash that washed into the sewer from the street. i consequently feel like this is something the city should be dealing with through a different method than eeling through a cleanout, like by sending a truck to clear out the sewers. it just strikes me as unfair for my landlord to pick up the bill on something that is affecting the entire neighbourhood [simply because i'm pushy enough to force him to]. and, fwiw, the water level in the sewers on my side of the street is very high, while the water level in the sewers across the street is not - i think it's very clear the blockage is not on his property.
is there a different program for this that places the cost on the city, where it really belongs?
311
Good Afternoon Jessica,
I am so sorry to hear about the sewer blockage at your resident.
Can you please provide your address and if possible your contact information and I will register a Service Request to have your street sewer cleaned of the tree branches and other trash that has washed into the street sewer and I will also submit a Street Sweeping request to Environmental Services so the street can be cleared of waste.
Thank you for using the City of Windsor 311 services.
jessica
i'm at 805 marion.
can i ask how long you expect such a request to take to process and result in a clearing?
311
Good Afternoon,
A sewer complaint's duration can be up to 10 business day. I've have including your comments in the Service Request and also flagged your e-mail as Emergency. Your Service Request No. for your Sewer Complaint is 16-000 10159 in case you need to contact Public Works Maintenance.
Thank you for using the City of Windsor 311 services.
--------------------------------------------------------------------------------
City of Windsor - 311 Automated Response E-mail Notification - DO NOT REPLY
--------------------------------------------------------------------------------
Thank you for using 311!
Your request has been added to the service request tracking system.
Request Type: Sewer Complaint
Your reference number is: 16-00015159.
Click here to view the status of your service request online.
Alternatively, you can call 311 for follow-up by quoting your reference number.
hi.
there's a really severe sewer blockage somewhere around my unit that seems to have clicked in overnight. i know that's vague, but i don't actually know where the blockage is. but, i do know that, the last time i had a block like this (two years ago), the eel company told me that the block was probably off the property and the city should have taken care of it. the toilet is currently inoperable due to the block [it takes ten minutes to drain and takes nothing with it].
i will have to call my landlord. but, i'm just wondering what the process is in getting the city to clear it's side of the lines, in case that's what the issue is (as i think it is).
i live at 805 marion.
311
Good Afternoon,
Thank you for your email.
The City of Windsor offers an eeling program, I would suggest contacting the Public Works Maintenance Department immediately to schedule an appointment. Public Works maintenance can be reached at 519-255-6326. I have also provided The City of Windsor Eeling Program Link:
http://www.citywindsor.ca/residents/maintenanceandfieldservices/Sewers-/Pages/Eeling-Program.aspx
Thank you for using the City of Windsor 311 services.
(phone call made)
jessica
hi.
i have contacted them, and they are offering the eeling service at a charge that i can't place on the property owners without their consent. but i want to be clear that i believe that the blockage is not on the property - that it is in the actual sewer, and is a combination of things like coffee cups, tree branches and other trash that washed into the sewer from the street. i consequently feel like this is something the city should be dealing with through a different method than eeling through a cleanout, like by sending a truck to clear out the sewers. it just strikes me as unfair for my landlord to pick up the bill on something that is affecting the entire neighbourhood [simply because i'm pushy enough to force him to]. and, fwiw, the water level in the sewers on my side of the street is very high, while the water level in the sewers across the street is not - i think it's very clear the blockage is not on his property.
is there a different program for this that places the cost on the city, where it really belongs?
311
Good Afternoon Jessica,
I am so sorry to hear about the sewer blockage at your resident.
Can you please provide your address and if possible your contact information and I will register a Service Request to have your street sewer cleaned of the tree branches and other trash that has washed into the street sewer and I will also submit a Street Sweeping request to Environmental Services so the street can be cleared of waste.
Thank you for using the City of Windsor 311 services.
jessica
i'm at 805 marion.
can i ask how long you expect such a request to take to process and result in a clearing?
311
Good Afternoon,
A sewer complaint's duration can be up to 10 business day. I've have including your comments in the Service Request and also flagged your e-mail as Emergency. Your Service Request No. for your Sewer Complaint is 16-000 10159 in case you need to contact Public Works Maintenance.
Thank you for using the City of Windsor 311 services.
--------------------------------------------------------------------------------
City of Windsor - 311 Automated Response E-mail Notification - DO NOT REPLY
--------------------------------------------------------------------------------
Thank you for using 311!
Your request has been added to the service request tracking system.
Request Type: Sewer Complaint
Your reference number is: 16-00015159.
Click here to view the status of your service request online.
Alternatively, you can call 311 for follow-up by quoting your reference number.
at
12:33
Location:
Windsor, ON, Canada
more good news (plumbing)
jessica
i'm just the messenger. i don't want all this shit to be happening, either.
the toilet is swirling slowly again. the pump is also hyperactive. it's the same as before: the drains need to be cleared, and the basement is probably going to eventually flood if they're not. i first noticed the pump yesterday when i was doing laundry and the slow toilet swirl this morning, meaning something backed up over night but it's been building up for a while.
i'll just remind you that the last clog was deep enough in the line that it was probably on city property. so, i don't know if there's a process to get the city to clear the lines, or if they'll pay for it that way.
(pause)
i just want to update that "slow flush" is more like "no flush". the toilet is really not operable. it's taking something like ten minutes to drain - it' stuck.
i'm going to see what information i can find about the city clearing the lines, and then see if i can get paul to call the line cleaners. this is really kind of a must-clear-asap type blockage. nothing is actually flushing at all.
(pause)
i have contacted the city and they will send an eel through for $95.00 - although they claim they won't charge you if it's from tree branches.
what i actually think is causing the blockage is a combination of trash that flowed in from the street - coffee cups, tree branches, french fry containers, etc. if you look at the sewers on this side of the street, they're a foot from the top; if you look at the sewers on the other side of the street, you can't even see the water. it's pretty clear that the block is on the street...
so, i'm pushing back a little and trying to figure out if there's a way to get the city to clear the sewers. i don't think it's fair to force the bill on you, when you're clearing a public line that benefits the entire neighbourhood, for the simple reason that i'm pro-active enough to push for an answer and the neighbour next door isn't.
if i don't get a response, or the response is negative, i suppose i'm waiting on permission from you or paul to call 311 back to get the eel in. the toilet does not work, and i can't be sitting with a bowl full of crap for an extended period.
(pause)
ok.
i've got the city coming to clear the sewers from the outside. i don't know when, yet.
they said up to ten business days, but that it's been flagged as emergency.
i'm comfortable waiting until tomorrow, but i don't think i can wait the weekend out.
(pause)
paul came down and plunged it and it seems like it cleared the immediate obstruction, but that doesn't make any sense, and i'm remaining skeptical. it almost seems like it was already cleared, somehow. i mean, i was gone all night last night - it was fine before i left, and it was fine when i came home and went to bed. it was even fine immediately when i woke up. but, the drain then got progressively worse over the day. that doesn't strike me as consistent with a local issue. it's almost more like something migrated into the pipes. an air bubble, even? but, whatever the cause, it is cleared - for now.
i'll say that i noticed something this morning in the bowl that was red and sort of bloody and seemed to be gurgling up. i made note of it because it was very bright red, and i wasn't sure what it was - it caught my eye. like it shouldn't have been there kind of thing. i had made some nachos when i got home last night, and thought it was probably just some salsa from a kleenex or something. but, i'm starting to wonder. the next flush is when it started to flush slowly - seemingly randomly.
there's other signs that there's still something funny. gurgling sounds. i'm glad the toilet works, but the service order for the cleaning in the outside sewer is still in progress and i'm not going to cancel it.
(pause)
lastly - and curiously - i went to throw something away a little after 17:00 and there was actually an enwin vehicle doing something to the manhole in the laneway next door. if they were clearing, that adds up.
i think it's all good.
the landlord
Jessica, I spoke to Paul and he said no other toilets (4 toilets) where backed up and the sewer, sinks etc have no sign of drainage problems. The conclusion was that your toilet was clogged with toilet paper. Please make aware to Paul as soon as possible when an issue arises so it can be handled quickly. Please do not rely on me reading my e-mails and please make sure it is not just you plugging up the toilet. I do not know why you would call the city since it is only when all toilets and sewer are backed up and then we would call a plumber with a snake to unplug to the city sewer. After taking that measure; and if that did not solve an issue with drainage, the next action would be, call the city. We would have to determine that it would be necessary to call the city after a thorough investigation. Please do not jump the gun and please do not put excessive amounts of toilet paper down the toilet sewer drain. Please deposit other uses of toilet paper to the garbage, such as blowing your nose etc , Please only flush paper that you wipe your butt with down the toilet. This is the wise way to make sure that a toilet does not plug up the system.
jessica
i really don't think that's what happened. and, as i've mentioned, there is no known cause - i had not defecated in the toilet before it began to slow.
in fact, the sinks remain very slow and it's a matter of time before you'll need to come clear the line. i repeat: there remains evidence of a clog in the main line.
there was a truck outside clearing the sewers a little before he came down. the truth is that the toilet was already unclogged before he plunged it - and you could see that if you looked. i nearly asked him to flush first, but it would have been risky because there was the normal amount of water (which was actually clear) in the bowl.
you wouldn't expect the toilets on the first floor to slow down until the one in the basement has already overflowed. it backs up through the lowest point - that's me, and only me.
again: it's impossible that i clogged the toilet. it worked when i left. it was clogged when i came back. the only way that the toilet could have clogged is if somebody came in and used it when i was gone.
but, as mentioned, it wasn't clogged - a truck cleared the sewers from outside.
(pause)
but, to answer your question: why would i call the city?
because i do not think the clog is on your property; i think it's on city property. it's not your responsibility, as a property owner, to clear out the sewers on the street.
you should keep that link handy. the city clears for free. and, i do believe that that was and remains the solution.
you really should *not* call the plumber and waste $100 on a snake until you've called the city to clear the street sewers, which are the actual problem, for free.
(pause)
i've been running a vlog for the last few months. it's not really popular or anything, it's more just something to do. and, this was kind of a boring day because all i did was freak out about the toilet.
it was set to publish tonight at 12:30, but i've published it a few hours early to make the point.
if you watch the whole thing (15 minutes), you'll get a better handle of what happened (and there is actually footage of the truck at the end).
https://www.youtube.com/watch?v=aOSGGEm_9Kw
the landlord
Jessica, I see the toilet is draining slow. I have seen this before and sometimes something large may have fallen in the toilet and is jammed in the toilet trap. Some times things fall in that are too large and get jammed. We may have to pull the toilet and turn it upside down. In the video when your where outside on the street, you where looking at the storm sewer. That is where all the evesdroughs and surface water are collected. The pipe from the toilets is connected to the Sanitary sewer much deeper under the streets. This is a closed sewer that you can not see. Google storm sewer vs sanitary sewer so you understand the difference. I will get around asap to check your problem.
jessica
remember when we had this discussion last year or the year before and i contacted the city's engineering department and they explained that there's a combined sewer system in windsor, rather than separate sanitary lines?
the systems in this house are such that if we get a hurricane or something, it could very well backup. and, if the storm drains get blocked, it *is* going to affect the plumbing.
i do still think that's what actually happened and the truck outside was pushing through leaves and other debris. and, that kind of spring cleaning of the storm drains should probably be done on at least a yearly basis.
there's an interesting article here about sewage run-offs from storm drain overflows:
http://www.cbc.ca/news/canada/windsor/brown-stuff-in-windsor-waterways-could-be-human-feces-city-says-1.2782594
the landlord
To the best of my knowledge that is not possible for any city sewer system to be connected into a storm sewer or vice versa by city engineering. In fact if anyone connects storm to a sanitary sewer and are caught they would be fined. Our storm sewer is not connected to the Sanitary and we are in compliance. If illegal hookups are affecting our property from back pressure or over taxed sanitary sewer, your toilet would be overflowing with black shit all over the floor. Paul has cleared your toilet and it is flowing good right now. Please contact Paul ASAP to see the problem visually first hand if you think it is happening when there is a heavy rain or just after. This way we can determine your toilets condition and call the city to the condition if in fact city sanitary is a backup condition. Please call Paul to deal with this condition and do not send me e-mails, I cannot respond quickly.
jessica
this was the email i got from the city last year.
i really think that it's important that you understand the way the plumbing down here works, both for my own benefit and your own benefit.
the sewers in this area are over 100 years old. they were built before it became common to separate drain and sanitary sewers. as such, THERE IS A COMBINED SEWER SYSTEM ATTACHED TO THIS PROPERTY.
and, what that means is that the plumbing system is subject to effects from external conditions like blocked storm drains and heavy rains.
i have explained this in multiple ways. i mean, you can lead a horse to water, right? but, let's get this clear, please, for future concerns. because i will not behave as though the plumbing exists in a way that it doesn't simply because you refuse to listen to good evidence. and, if you refuse to accept the reality, i will have no choice but to take matters into my own hands when it is necessary and bypass you to get the work done.
this is the email from the city:
I would like to clear up a few points in your email.
While your landlord may be correct in that the house may be serviced by separate storm and sanitary connections (I can't confirm that), both these connections would outlet to the same combined sewer in the road. There is only one sewer Cataraqui and one on Marion, and they are both combined sewers meaning that they accept both rain water and sewage.
With respect to the Wyandotte project, there is no sewer work being undertaken as part of that project. Windsor Utilities is replacing the watermain and services and the City will reconstruct the pavement following that work. This project would have no impact on the sewers servicing your property.
You are most likely correct in that there is a correlation between rainfall and the slow running plumbing in your house. This is due to the combined nature of the sewer that services your property. During rain events, combined sewers fill with rainwater and therefore have limited capacity to accept flows from buildings.
With respect to the apartment building across the street from you, all rainfall runoff from this property would have entered the sewer system via foundation drains prior to the fire, so the fact that the basement may have flooded and the water is now entering the floor drain would change the drainage pattern very little. In fact, rainwater entering the sewers from this property would be very small in proportion to that coming from the catchbasins draining the roads in the area.
With respect to abandonment of the connections servicing the apartment building, that would be addressed when the building is demolished by the Building Department. If you have concerns regarding the state of the building, please contact the Building Department via 311.
Hopefully, this answers some of your questions. Please contact me if you want to discuss this matter further.
Sincerely;
------------. P.Eng.
A/Contracts Co-ordinator
the landlord
Jessica, what does this have to do with our building and the fact that your toilet does not overflow from the city backing up or a back due to overtaxed sewer system from rain water. Is it your belief that your toilet was plugged from a overtaxed or old city sewer? Please specify clearly? Paul cleared your toilet with all the paper in it which could not have come from anyone else but you as he tells me. Your toilet has been cleared and ever since Paul has cleared it you have not reported to Paul any other circumstance since he cleared it. No one can enter your place except you and Paul. Feel free to call the City to keep the city sewers cleared if this helps you. As far as your toilet getting plugged, you have to look at the circumstance of one plugged situation and not multiple problems as Paul or I understand. If you had multiple situations please update Paul so he understands your concern with dates, times, frequencies, etc. and any heavy rainfall occurring. Once we document these situations we will have evidence that we can report to the city. Heavy Rain falls must be the root cause to overtax the Illegal over flows to the city sewer. You must first report to Paul ASAP so we can assess the circumstance to have evidence of ongoing problems which so far is not evident to us. So far there is no evidence that we have documented of the city system backing up or causing your toilet to be plugged or any of our toilets in the building to be affected. We have no evidence of this so far. We will have to pay close attention and document details from now on to build a case. You cannot wait for me to look at e-mails to respond promptly to a situation when I do not read my e-mails every day. Paul and you are the Key to the documentation.
Paul can call and request the city to clear their system if that helps you with peace of mind. So if that is what you are requesting then please ask Paul to call the city to request a sewer servicing. Paul will read this e-mail. You have the power to ask him to call and he can call the city once he has an understanding of your concern. I will speak to Paul also.
jessica
well, like i say, we don't really agree about what happened. you can see in the video that there wasn't initially anything substantial in the toilet (some urine, and a couple of pieces of toilet paper - that's not going to create a clog). i suppose we'll have to agree to disagree.
i apologize if i'm coming off as standoffish, it's just that a blocked mainline isn't something i want to play with, and if i think it's the city's lines then i'm going to call them as soon as i identify a problem in order to try and get them cleared outside. it's not just the rain. it's also the fact that people throw all kinds of garbage in the sewers. i don't want to sit around and argue about what the problem is. it's known that the lines in this area are very old and should really be replaced - it's just that it would cost a substantial sum for the city to do it.
as i mentioned, it wasn't just the toilet - the sinks were also draining slowly and sending through air bubbles when they drained. that's the classic sign of a blocked main. which, you wouldn't expect to back up upstairs because it's not the lowest point. you'd have to have a huge mess down here before it becomes an issue upstairs. on that level, i guess i'm the canary, right? i'm going to notice issues before anybody else does.
after the toilet cleared, the sinks were still draining slowly. so, it seemed like it was better but that more work was going to be necessary.
BUT, since then the issue has largely resolved itself. and, consistently, the sewers in the front have also come down about a meter. so, i'm left to conclude that the lines outside have drained and the issue went away with it.
so, i *don't* think anything requires any immediate attention.
but, i *do* think that it's going to remain a constant concern due to the infrastructure in the neighbourhood. and, rather than contact you and have a talk about this or that, i'm going to just jump to calling the city. because if the thing blows up while we're arguing about it....
when i was talking to the city, the impression i got was that they understand that the issue is structural and that periodic calls to get the lines cleared are actually expected. i mean, we can document it and send them a report, but you wouldn't be telling them anything they don't know. they know the lines need to be replaced. it's just, where do you get billions of dollars to do it? it's more cost effective to send out a truck to clear the lines when they get full of trash.
but, like i say - they've come down about a meter since then. we should expect that they'll clog again, eventually. but, they seem to be ok for now.
i'm just the messenger. i don't want all this shit to be happening, either.
the toilet is swirling slowly again. the pump is also hyperactive. it's the same as before: the drains need to be cleared, and the basement is probably going to eventually flood if they're not. i first noticed the pump yesterday when i was doing laundry and the slow toilet swirl this morning, meaning something backed up over night but it's been building up for a while.
i'll just remind you that the last clog was deep enough in the line that it was probably on city property. so, i don't know if there's a process to get the city to clear the lines, or if they'll pay for it that way.
(pause)
i just want to update that "slow flush" is more like "no flush". the toilet is really not operable. it's taking something like ten minutes to drain - it' stuck.
i'm going to see what information i can find about the city clearing the lines, and then see if i can get paul to call the line cleaners. this is really kind of a must-clear-asap type blockage. nothing is actually flushing at all.
(pause)
i have contacted the city and they will send an eel through for $95.00 - although they claim they won't charge you if it's from tree branches.
what i actually think is causing the blockage is a combination of trash that flowed in from the street - coffee cups, tree branches, french fry containers, etc. if you look at the sewers on this side of the street, they're a foot from the top; if you look at the sewers on the other side of the street, you can't even see the water. it's pretty clear that the block is on the street...
so, i'm pushing back a little and trying to figure out if there's a way to get the city to clear the sewers. i don't think it's fair to force the bill on you, when you're clearing a public line that benefits the entire neighbourhood, for the simple reason that i'm pro-active enough to push for an answer and the neighbour next door isn't.
if i don't get a response, or the response is negative, i suppose i'm waiting on permission from you or paul to call 311 back to get the eel in. the toilet does not work, and i can't be sitting with a bowl full of crap for an extended period.
(pause)
ok.
i've got the city coming to clear the sewers from the outside. i don't know when, yet.
they said up to ten business days, but that it's been flagged as emergency.
i'm comfortable waiting until tomorrow, but i don't think i can wait the weekend out.
(pause)
paul came down and plunged it and it seems like it cleared the immediate obstruction, but that doesn't make any sense, and i'm remaining skeptical. it almost seems like it was already cleared, somehow. i mean, i was gone all night last night - it was fine before i left, and it was fine when i came home and went to bed. it was even fine immediately when i woke up. but, the drain then got progressively worse over the day. that doesn't strike me as consistent with a local issue. it's almost more like something migrated into the pipes. an air bubble, even? but, whatever the cause, it is cleared - for now.
i'll say that i noticed something this morning in the bowl that was red and sort of bloody and seemed to be gurgling up. i made note of it because it was very bright red, and i wasn't sure what it was - it caught my eye. like it shouldn't have been there kind of thing. i had made some nachos when i got home last night, and thought it was probably just some salsa from a kleenex or something. but, i'm starting to wonder. the next flush is when it started to flush slowly - seemingly randomly.
there's other signs that there's still something funny. gurgling sounds. i'm glad the toilet works, but the service order for the cleaning in the outside sewer is still in progress and i'm not going to cancel it.
(pause)
lastly - and curiously - i went to throw something away a little after 17:00 and there was actually an enwin vehicle doing something to the manhole in the laneway next door. if they were clearing, that adds up.
i think it's all good.
the landlord
Jessica, I spoke to Paul and he said no other toilets (4 toilets) where backed up and the sewer, sinks etc have no sign of drainage problems. The conclusion was that your toilet was clogged with toilet paper. Please make aware to Paul as soon as possible when an issue arises so it can be handled quickly. Please do not rely on me reading my e-mails and please make sure it is not just you plugging up the toilet. I do not know why you would call the city since it is only when all toilets and sewer are backed up and then we would call a plumber with a snake to unplug to the city sewer. After taking that measure; and if that did not solve an issue with drainage, the next action would be, call the city. We would have to determine that it would be necessary to call the city after a thorough investigation. Please do not jump the gun and please do not put excessive amounts of toilet paper down the toilet sewer drain. Please deposit other uses of toilet paper to the garbage, such as blowing your nose etc , Please only flush paper that you wipe your butt with down the toilet. This is the wise way to make sure that a toilet does not plug up the system.
jessica
i really don't think that's what happened. and, as i've mentioned, there is no known cause - i had not defecated in the toilet before it began to slow.
in fact, the sinks remain very slow and it's a matter of time before you'll need to come clear the line. i repeat: there remains evidence of a clog in the main line.
there was a truck outside clearing the sewers a little before he came down. the truth is that the toilet was already unclogged before he plunged it - and you could see that if you looked. i nearly asked him to flush first, but it would have been risky because there was the normal amount of water (which was actually clear) in the bowl.
you wouldn't expect the toilets on the first floor to slow down until the one in the basement has already overflowed. it backs up through the lowest point - that's me, and only me.
again: it's impossible that i clogged the toilet. it worked when i left. it was clogged when i came back. the only way that the toilet could have clogged is if somebody came in and used it when i was gone.
but, as mentioned, it wasn't clogged - a truck cleared the sewers from outside.
(pause)
but, to answer your question: why would i call the city?
because i do not think the clog is on your property; i think it's on city property. it's not your responsibility, as a property owner, to clear out the sewers on the street.
you should keep that link handy. the city clears for free. and, i do believe that that was and remains the solution.
you really should *not* call the plumber and waste $100 on a snake until you've called the city to clear the street sewers, which are the actual problem, for free.
(pause)
i've been running a vlog for the last few months. it's not really popular or anything, it's more just something to do. and, this was kind of a boring day because all i did was freak out about the toilet.
it was set to publish tonight at 12:30, but i've published it a few hours early to make the point.
if you watch the whole thing (15 minutes), you'll get a better handle of what happened (and there is actually footage of the truck at the end).
https://www.youtube.com/watch?v=aOSGGEm_9Kw
the landlord
Jessica, I see the toilet is draining slow. I have seen this before and sometimes something large may have fallen in the toilet and is jammed in the toilet trap. Some times things fall in that are too large and get jammed. We may have to pull the toilet and turn it upside down. In the video when your where outside on the street, you where looking at the storm sewer. That is where all the evesdroughs and surface water are collected. The pipe from the toilets is connected to the Sanitary sewer much deeper under the streets. This is a closed sewer that you can not see. Google storm sewer vs sanitary sewer so you understand the difference. I will get around asap to check your problem.
jessica
remember when we had this discussion last year or the year before and i contacted the city's engineering department and they explained that there's a combined sewer system in windsor, rather than separate sanitary lines?
the systems in this house are such that if we get a hurricane or something, it could very well backup. and, if the storm drains get blocked, it *is* going to affect the plumbing.
i do still think that's what actually happened and the truck outside was pushing through leaves and other debris. and, that kind of spring cleaning of the storm drains should probably be done on at least a yearly basis.
there's an interesting article here about sewage run-offs from storm drain overflows:
http://www.cbc.ca/news/canada/windsor/brown-stuff-in-windsor-waterways-could-be-human-feces-city-says-1.2782594
the landlord
To the best of my knowledge that is not possible for any city sewer system to be connected into a storm sewer or vice versa by city engineering. In fact if anyone connects storm to a sanitary sewer and are caught they would be fined. Our storm sewer is not connected to the Sanitary and we are in compliance. If illegal hookups are affecting our property from back pressure or over taxed sanitary sewer, your toilet would be overflowing with black shit all over the floor. Paul has cleared your toilet and it is flowing good right now. Please contact Paul ASAP to see the problem visually first hand if you think it is happening when there is a heavy rain or just after. This way we can determine your toilets condition and call the city to the condition if in fact city sanitary is a backup condition. Please call Paul to deal with this condition and do not send me e-mails, I cannot respond quickly.
jessica
this was the email i got from the city last year.
i really think that it's important that you understand the way the plumbing down here works, both for my own benefit and your own benefit.
the sewers in this area are over 100 years old. they were built before it became common to separate drain and sanitary sewers. as such, THERE IS A COMBINED SEWER SYSTEM ATTACHED TO THIS PROPERTY.
and, what that means is that the plumbing system is subject to effects from external conditions like blocked storm drains and heavy rains.
i have explained this in multiple ways. i mean, you can lead a horse to water, right? but, let's get this clear, please, for future concerns. because i will not behave as though the plumbing exists in a way that it doesn't simply because you refuse to listen to good evidence. and, if you refuse to accept the reality, i will have no choice but to take matters into my own hands when it is necessary and bypass you to get the work done.
this is the email from the city:
I would like to clear up a few points in your email.
While your landlord may be correct in that the house may be serviced by separate storm and sanitary connections (I can't confirm that), both these connections would outlet to the same combined sewer in the road. There is only one sewer Cataraqui and one on Marion, and they are both combined sewers meaning that they accept both rain water and sewage.
With respect to the Wyandotte project, there is no sewer work being undertaken as part of that project. Windsor Utilities is replacing the watermain and services and the City will reconstruct the pavement following that work. This project would have no impact on the sewers servicing your property.
You are most likely correct in that there is a correlation between rainfall and the slow running plumbing in your house. This is due to the combined nature of the sewer that services your property. During rain events, combined sewers fill with rainwater and therefore have limited capacity to accept flows from buildings.
With respect to the apartment building across the street from you, all rainfall runoff from this property would have entered the sewer system via foundation drains prior to the fire, so the fact that the basement may have flooded and the water is now entering the floor drain would change the drainage pattern very little. In fact, rainwater entering the sewers from this property would be very small in proportion to that coming from the catchbasins draining the roads in the area.
With respect to abandonment of the connections servicing the apartment building, that would be addressed when the building is demolished by the Building Department. If you have concerns regarding the state of the building, please contact the Building Department via 311.
Hopefully, this answers some of your questions. Please contact me if you want to discuss this matter further.
Sincerely;
------------. P.Eng.
A/Contracts Co-ordinator
the landlord
Jessica, what does this have to do with our building and the fact that your toilet does not overflow from the city backing up or a back due to overtaxed sewer system from rain water. Is it your belief that your toilet was plugged from a overtaxed or old city sewer? Please specify clearly? Paul cleared your toilet with all the paper in it which could not have come from anyone else but you as he tells me. Your toilet has been cleared and ever since Paul has cleared it you have not reported to Paul any other circumstance since he cleared it. No one can enter your place except you and Paul. Feel free to call the City to keep the city sewers cleared if this helps you. As far as your toilet getting plugged, you have to look at the circumstance of one plugged situation and not multiple problems as Paul or I understand. If you had multiple situations please update Paul so he understands your concern with dates, times, frequencies, etc. and any heavy rainfall occurring. Once we document these situations we will have evidence that we can report to the city. Heavy Rain falls must be the root cause to overtax the Illegal over flows to the city sewer. You must first report to Paul ASAP so we can assess the circumstance to have evidence of ongoing problems which so far is not evident to us. So far there is no evidence that we have documented of the city system backing up or causing your toilet to be plugged or any of our toilets in the building to be affected. We have no evidence of this so far. We will have to pay close attention and document details from now on to build a case. You cannot wait for me to look at e-mails to respond promptly to a situation when I do not read my e-mails every day. Paul and you are the Key to the documentation.
Paul can call and request the city to clear their system if that helps you with peace of mind. So if that is what you are requesting then please ask Paul to call the city to request a sewer servicing. Paul will read this e-mail. You have the power to ask him to call and he can call the city once he has an understanding of your concern. I will speak to Paul also.
jessica
well, like i say, we don't really agree about what happened. you can see in the video that there wasn't initially anything substantial in the toilet (some urine, and a couple of pieces of toilet paper - that's not going to create a clog). i suppose we'll have to agree to disagree.
i apologize if i'm coming off as standoffish, it's just that a blocked mainline isn't something i want to play with, and if i think it's the city's lines then i'm going to call them as soon as i identify a problem in order to try and get them cleared outside. it's not just the rain. it's also the fact that people throw all kinds of garbage in the sewers. i don't want to sit around and argue about what the problem is. it's known that the lines in this area are very old and should really be replaced - it's just that it would cost a substantial sum for the city to do it.
as i mentioned, it wasn't just the toilet - the sinks were also draining slowly and sending through air bubbles when they drained. that's the classic sign of a blocked main. which, you wouldn't expect to back up upstairs because it's not the lowest point. you'd have to have a huge mess down here before it becomes an issue upstairs. on that level, i guess i'm the canary, right? i'm going to notice issues before anybody else does.
after the toilet cleared, the sinks were still draining slowly. so, it seemed like it was better but that more work was going to be necessary.
BUT, since then the issue has largely resolved itself. and, consistently, the sewers in the front have also come down about a meter. so, i'm left to conclude that the lines outside have drained and the issue went away with it.
so, i *don't* think anything requires any immediate attention.
but, i *do* think that it's going to remain a constant concern due to the infrastructure in the neighbourhood. and, rather than contact you and have a talk about this or that, i'm going to just jump to calling the city. because if the thing blows up while we're arguing about it....
when i was talking to the city, the impression i got was that they understand that the issue is structural and that periodic calls to get the lines cleared are actually expected. i mean, we can document it and send them a report, but you wouldn't be telling them anything they don't know. they know the lines need to be replaced. it's just, where do you get billions of dollars to do it? it's more cost effective to send out a truck to clear the lines when they get full of trash.
but, like i say - they've come down about a meter since then. we should expect that they'll clog again, eventually. but, they seem to be ok for now.
at
07:22
Location:
Windsor, ON, Canada
27-04-2016: finally finishing spring cleaning & catching a weird band (ada) in detroit
concert footage:
https://www.youtube.com/watch?v=mnBe0WIxVY8
review:
http://dghjdfsghkrdghdgja.appspot.com/categories/shows/2016/04/27.html
previous vlog:
https://www.youtube.com/watch?v=UGiA6m5fIBw
tracks worked on in this vlog:
https://jasonparent.bandcamp.com/album/period-1
https://www.youtube.com/watch?v=mnBe0WIxVY8
review:
http://dghjdfsghkrdghdgja.appspot.com/categories/shows/2016/04/27.html
previous vlog:
https://www.youtube.com/watch?v=UGiA6m5fIBw
tracks worked on in this vlog:
https://jasonparent.bandcamp.com/album/period-1
at
03:14
Location:
Windsor, ON, Canada
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