it's his own policy failures that are at the root of the problem - which have often overruled his party's own historical positions. it's unusual for this to be so localized not just in the pmo, but in the prime minister's personal politics.
he needs to take responsibility for any backlash that is coming, as well as the backlash that has already happened in quebec.
they didn't provide enough resources; they didn't take the situation seriously enough. there have been consequences of this, he hasn't produced policy to address those consequences, and he's going to be held accountable to the people for them - that's how a representative democracy works.
he should be announcing policies to deal with these failures and apologizing for his mistakes, not taunting the opposition and calling them names.
https://www.thestar.com/news/canada/2018/12/16/trudeau-lashes-out-at-conservatives-over-migration-misinformation.html