regarding the laptop...
i'm convinced somebody unscrewed it and installed a chip on the board. it's loose in places that indicate somebody took it apart. and, i'm noticing all kinds of files are running again that i thought had been deleted.
so, i'm back to square one on that.
as for the chromebook, it is powerwashed, and you can't do much better than that if you want to wipe something.
so, it's going to be a few more days before i can get back to work, unfortunately.