the water is working.
it was about about 24 hours, give or take.
i won't pretend i know exactly what happened. but, here's the thing: if i knew they shut it off on purpose, i'd file charges. i'd have to. and i suspect they did, then reversed when i told them i would follow through.
as mentioned, that itself is harassment.
but, whatever the cause, the issue was very quickly resolved. and, i'd rather take that positive than drag them through criminal proceedings.
....for now.
this is all cumulative, of course.
but, whether due to my reaction or due to good faith, the water was in truth restored quite promptly, and i have reason to think things will improve. if that proves naive, they'll pay for it, in the end.