so i'm sending applications to non-smoking buildings, and they're telling me "actually, people smoke here, fuck off", which is the wrong answer - they should be telling me that they're eager to hear from me, and eager to throw the smokers out.
it's that attitude i'm looking for, first and foremost. a property manager can't control everything that happens on the property, but they can commit to standing on the right side of history.
otherwise, what's the point? it's just another smoking building. and, they're going to have a hard time converting a smoking building into a non-smoking building if they just tell the non-smokers that the place is full of smoke...