i can never understand these property managers that want to take control of the conversation on the phone.

i'm calling. i'm initiating the question. and, i don't want to hear your fucking sales pitch - shut the fuck up and let me ask the question.

"but, it's big, and there's no noise, and..."

...and, i don't fucking care. i didn't call to get a recording. i called to ask a question. i'm calling you to ask about whether you'll be enforcing non-smoking requirements, not to hear about what colour the fucking walls are, or when the kitchen was redone, or....

and, then, it's "i don't have time for..."

well, you're the one wasting my time, you fucking idiot.