i don't know if you're even in town or not, and i'm not going to write a long email, but i'm going to give you an opportunity to explain the situation.

i noticed the other day that my internet usage had gone up dramatically starting on the morning of the 13th, which was a friday. the first picture is me realizing this:

my internet usage is extremely low, because i just spend a lot of time typing, or reading the news. i don't have a cell phone. and, i'm not exaggerating when i say i haven't watched a movie or a tv show in 20 years (the last tv show i watched regularly was the xfiles when it was still on fox, and i think the last film i saw was the first lord of the rings). when i stream, it's low quality educational videos or news reports at 240 p on youtube, because my computer is too old to handle anything more than that.

so, these are tremendous spikes.

my usage is generally around 20 gb or so. february was mildly atypical and got me all the way up to 40, still much lower, but i'm going to show you january and december for examples of more typical usage:

so, i somehow downloaded more on sunday than i do in an average month.

the next thing that i checked was my hydro. is that unusually high too, all of a sudden? it's not. but, i did notice something unusual on the morning of march 13th, when the increase in usage developed:

you'll notice there was a peak around 2:00-3:00 am. i was in detroit at the time. if there was a rise in electrical when i was in a different country (something i could prove by accessing my nexus records, which indicate that i entered the united states around 7:00 on thursday night and came back at about 8:00 on friday morning), it would mean somebody must have entered the unit.

so, i have at this point put together a strong hypothesis that somebody came in here and essentially spliced the lines. how can i test this? one way would be turn the modem off, and see if can cut usage to 0.

so, i turned my modem off around 11:30 on the night of the 23rd and didn't turn it back on again until this morning. that should man my data use for the calendar date of the 24th would be exactly 0. however, i checked it when i logged in and this is what i found:

so, somehow, i used over 9 gb of total bandwidth - even though the modem was turned off.

this would indicate that somebody has installed something to my line in parallel, and for what reason or purpose i do not know. but, i have contacted my isp, and i'll need to get a tech out here to look at it.

if you can explain what happened, maybe we can skip the tech - or maybe we can make the process easier when the tech arrives, by already knowing what happened.

on first glance, it would appear as though you're just stealing my internet. but, i'm led back to thoughts about law enforcement, and left wondering what is actually going on.

the other option would be that maybe you made a mistake and put the wrong lines together (i know that mess of lines is a mess), but i would need it corrected relatively fast.

see, everything else aside, i only have a 200 gb limit on my account, on what is a $25/month internet fee. it would take a long time to download that much at 6 mbit/s, too - which is my max speed (about 100 kb/s). at an average of 9 gb/day being siphoned, 9*30=270. that is way more than my limit of 200 gb, before i even use it myself. maybe somebody thought that this wouldn't be that much and i wouldn't even notice, but the actual reality is that this is an up to 50x increase on my normal usage of less than 1 gb/day. i'm glad i caught it, because i otherwise would have ended up with an expensive bill that i can't afford to pay.

and, you know, i could have even been willing to sell you 100 gb/month for a small rent reduction - which clearly isn't enough. 

but, as of right now, there is a tech coming, and if something has been spliced, we're going to find it. if you can provide any information upfront, it could save us some time.