so, what they're claiming is that there's a backlog of cases, which i'm quite skeptical of.

and, they're further claiming that the manager is reviewing the file, which is not how the process actually works - it's supposed to go to a panel for review.

but, there's not a whole lot i can actually do, so long as they keep bullshitting their way through it. i could ask the court to pull the file, but they'll probably just tell me to wait.

what i've done is ask for a time frame. if they send me much of anything at all, i'll have to wait; if they don't, i can claim an unreasonable delay and ask the court to pull the file for that reason.