i can't get a clear answer from the property manager, so i've asked her to call her boss.
i suspect the truth may be something along the lines of the property owner wanting to kick the smokers out, and the property manager being on the side of the smokers. so, she's trying to stand in between and being obstructionist on purpose.
i mean, if i'm to take her at face value, she doesn't seem to understand her own job. and i don't think that's true; i think she's just playing stupid.
so, the manager is not a willing participant, here, and i may find myself with somewhat of a pyrrhic victory, as a result. but, it's not clear to me yet if they're going to follow through...
the owner may jump at it, while the manager drags her feet.
but, i need to be clear: i can't tolerate this situation. and, if i don't get a prompt response, i'm moving to the next step.