given that she's obviously smoking this much because she can't get high any more, she's probably actually at risk of moving to something harder.
i've seen studies arguing both ways, and they're probably both right, depending on the context. i can understand how marijuana could help a heroin addict - although i might suggest methadone, instead. less harmful. on the other hand, when your tolerance to marijuana is as absurd as this woman's is, and the delivery method is giving you pneumonia, it's easy to understand the appeal of something stronger, too.
it probably depends on what stage the addict is in. an opiate addict that wants to get better but is physically addicted could use pot as a crutch, even if they relapse in the long run; a desperate pothead that just isn't getting high anymore might look at opiates as the only way to get what they're after. and, i might have thought that was obscure a few months ago, but i never thought i'd meet somebody that smokes as much as she does, either.
she's obviously just not getting high.