Wednesday, September 11, 2013

TekSavvy Order Confirmation

From: <support@teksavvy.com>
To: <death.to.koalas@gmail.com>

Thank you for choosing TekSavvy for your Internet needs!

TekSavvy Solutions, Inc. : Account Information

Your preferred language: English
Your preferred daytime contact telephone number:

On the date of activation we require that someone be onsite, and able to answer the technicians confirmation call to the telephone number above (typically approximately 30 minutes before arrival). Failure to answer this call may result in your order being rescheduled. Someone 18 years or older must be present at your location for the dispatch.

Please be advised that TekSavvy and/or Cogeco are not responsible for any wiring past your cable jack/wall outlet.

Your first bill was processed today, and your monthly prepaid billing date from now on will be on the 20 of each month, starting in October.  Please see below for a detailed list of the first month charges.

Your TekSavvy Cable 6 Lite service is set to be tentatively activated on 25-09-2013.  Please note that your activation date could be delayed up to 10 business days due to unanticipated circumstances. You should expect a follow-up email confirming the appointment time.  If you have not received this email 48 hours prior to your first appointment choice, please contact us as soon as possible so that we may investigate.

You have 75 GB of data transfer (bandwidth) included with your account.  This includes both upload and download.

Please save this order confirmation email. If you see something incorrect and need to make a change, please contact our customer service department at 1-877-779-1575 immediately. Failure to advise us of the corrections 2 business days prior to the activation date may result in delays or additional fees.

Your Account # is:

Total charges for the first month

Shipping - Canada Post: $10.00
Activation Discount: -$20.00
Activation fee: $44.95
Modem: $99.00
Cable 6 Lite: $24.95
Subtotal: $158.90
ON HST:$20.66
Total: $179.56

We would appreciate if you could verify the information on this order by clicking below. You will be redirected to our confirmation system. Once your order is confirmed we will not need to contact you and as such if you have any problems or concerns you will need to communicate with us to make us aware of the problem.

Click To Confirm